How to cancel RIO

You can cancel anytime, online, in under a minute. No phone call or email needed.

  1. STEP 1

    Open RIO and sign in

    Go to rio4agents.com/app on your phone or computer.

  2. STEP 2

    Tap Account, then Billing & receipts

    This opens your secure billing page, run by our payment processor, Stripe.

  3. STEP 3

    Tap Cancel subscription and confirm

    You'll see the date your access ends. You won't be charged again.

What happens after you cancel

Your access continues to the end of the period you already paid for, then closes. There are no partial refunds. You can start again anytime from the same account.

Can't sign in?

Use “Forgot your password?” on the sign-in screen, or email [email protected] from the address on your account. We'll cancel it for you.